Issue: Unable to access GPS data
If your account includes location tracking follow these steps to be sure the app is collecting GPS data
1 Check "Location Tracking" in the Configure Momentary Parameters window on that participant's My Home page.
2 Ask the participant to "allow" location tracking when they first download the app.
3 Make sure iPhone users have location services turned on for mEMA specifically.
4 Make sure Android users have the location services on the device turned on.
Click here for an overview of all geolocation services