When testing Garmin wearable devices between different phones, it is important to execute the following steps:

1) Unpair from Phone A

  1.   Go into Phone A's "Settings" menu, then "Bluetooth", then "Forget this device" for the Garmin wearable.
  2. Turn off Bluetooth on Phone A

2) Reset the Garmin device to factory default -- Instructions taken from Garmin website

  1. Press Device menu symbol
     to view the menu.

  2. Select Settings menu symbol

    > Device information symbol
     > Reset.

  3. Select an option:

    1. To reset all of the device settings to the factory default values and save all user-entered information and activity history, select Reset Default Settings.

    2. Recommended -- To reset all of the device settings to the factory default values and delete all user-entered information and activity history, select Delete Data and Reset Settings.

  4. Once option is selected, an informational message scrolls in the device.

  5. Press Device menu symbol

     

  6. Select Checkmark symbol

3) Pair Garmin device with Phone B

  1. Follow these instructions to pair with an Android phone
  2. Follow these instructions to pair with an iOS phone


If these steps aren't followed, you may see that the intended phone has trouble pairing with Garmin through mEMA or mEMA-Sense. This is because the Garmin device is trying to pair with a previously paired phone first.