Open Phone Dial from mEMA App
Description: Feature enables Researcher to add a phone number inside a survey question so that a participant can tap on the phone number and be directly taken into the Phone Call system with the phone number already pre-filled, so that he/she is just one tap away from initiating the call. The phone number can be an emergency number, local number or outside of the country number, depending on how the researcher wishes to set it up.
How to setup survey question:
- In the survey editor page click on the edit button from any question
- - In the Long Text Field input box along with the message you want to show add the following: <a href='tel:123123123'>123123123</a> - where “123123123” is the phone number that you want to add. o “ <a href='tel:123123123'>” this is the actual phone number that will be used in the BE side so this will be transposed into the dial when the participant taps on the phone number
- o “ 123123123</a>” this is what the participant will see on the app
- - In order to be able to place phone-calls outside of the country/state, you need to add the “+” sign right after the “tel:” . Example for where area code is “+0”: <a href='tel:+0123123123'>123123123</a>. o It’s not required for the participant to see the area code, but in order to avoid unpleasantries it should be also included in the 2nd part for user to be aware of it
On which type of questions can the phone call function be added?
- The function can be added in the Long Text field from any type of questions
- The function can also be added into Long Text field from survey responses, but the “+” sign isn’t allowed there so please keep in mind when adding it to a survey response, because the area code will not be added into the user’s dial
Email started from mEMA App
Description: Feature enables Researcher to add an email address inside a question for a participant to tap on it and open the participant’s email service directly prefilled with the email contact.
How to setup survey question:
- In the survey editor page click on the edit button from any question
- - In the Long Text Field input box along with the message you want to show add the following: <a href='mailto:support@ilumivu.com'>support@ilumivu.com</a> o : <a href='mailto:support@ilumivu.com'> - is the function to trigger the phone email service and pre-fill it with the required email, which in this case is “support@ilumivu.com”
- o support@ilumivu.com</a> - this is what the email will see in the question, which in this case is support@ilumivu.com
On which type of questions can the phone call function be added?
- The function can be added in the Long Text field from any type of questions
- The function can also be added into Long Text field from survey responses