Issue: Participant is unable to download the mEMA App

1 The mEMA app can be found through the Android or Apple App Store. 
    Search "mema".
    Look for this image and click "Get".

    In this image, it says "Open" because the app is already on the device.

Make sure they are running a compatible version of their device's operating system.
Make sure they have a strong internet connection. Wi-Fi is preferable to cellular reception.