Issue: Participant is unable to download the mEMA App

1 The mEMA app can be found through the android or apple App Store. 
    Search "mema" 
    Look for this image and click "Get"
    In this image it says "Open" because the app is already on the device

Make sure they are running a compatible version of their device's operating system
Make sure they have a strong internet connection. Wifi is preferable to cellular reception.