mEMA App
Issue: Participant is unable to download the mEMA App 1 The mEMA app can be found through the Android or Apple App Store. Search "mema"....
Tue, 6 Apr, 2021 at 5:36 PM
Issue: Mobile Code is not Connecting to App 1. Make sure the device is connected to the internet by asking the participant to load any web page. 2...
Wed, 27 Mar, 2024 at 2:31 PM
Issue: Survey is getting stuck
Click here for a guide on troubleshooting most issues
Check that the download has competed fully. If the download...
Sat, 25 Feb, 2017 at 9:51 AM
Issue: App opens with mobile code 000 There is something in the current iOS that is causing this issue. The mEMA Apple app sometimes opens on the Init...
Tue, 4 Apr, 2017 at 1:26 PM
If you receive a blank screen with a few characters at the top (see image) when you try to download, please do the following:
Swipe the app closed
R...
Tue, 11 Apr, 2017 at 11:45 AM
If at any point you see a blank white screen that doesn't offer any icons to press simply swipe the app closed and reopen it.
Thu, 31 Aug, 2017 at 11:02 AM